Program Fit
Match services to the role and location.
Occupational Screening
Drug & Health Screening
Coordinate candidate scheduling, clinic activity, status updates, and completed results in one platform.
Candidate Scheduling
Connect the invitation and clinic visit.
Case Visibility
See status, owner, and next action.
Permitted View
Keep restricted clinical details out of Quickview.
Service Options
What Can You Order?
Choose a service category, then confirm the test, location, and program requirements with IDC before ordering.
Build Your Screening Program →Non-DOT drug testing
Set the panel and collection requirements for your role and workplace policy.
Alcohol testing
Confirm the test method, timing, and collection-site availability for your program.
DOT drug & alcohol
For covered roles, confirm the applicable DOT program and required testing process before ordering.
Occupational health
Coordinate physicals and role-related fitness requirements where the service is available.
Coordinate testing without losing the candidate
Connect the order, appointment, collection status, and result to the broader screening workflow.
Drug screening
Support common testing programs based on role and policy.
Occupational health
Coordinate physicals and role-specific health services.
Clinic access
Help candidates identify a practical collection location.
Workflow visibility
Track scheduled, collected, pending, and completed steps.
Program Fit
Built for Your Program
Bring new hires through one process.
Match drug testing or a role-related health service to the position and location.
Explore services →Screen for the work they do.
Discuss DOT drug and alcohol requirements only for roles covered by the applicable program.
Review DOT options →Plan the next check.
Coordinate policy-based testing and scheduled workforce requirements.
Explore Continuous Checks →Fast, Compliant Screening Done Right
Candidate Experience
The Candidate Experience
From invitation to clinic visit, candidates can review the service, location, and instructions in one place.
- 1
Review the requested service and next steps.
- 2
Find an available site for the assigned service.
- 3
Check identification and appointment requirements.
- 4
Complete collection or the scheduled health service.
ID ClearanceScreening
Your invitationYour screening request
Review your assigned service and follow the next steps.
Invitation receivedReady
Requested serviceReview
Continue to locations
Collection locationChoose a collection site
Find a location that offers your assigned screening service.
Available locationsExplore
Visit optionsCheck
Select a location
Visit instructionsPrepare for your visit
Review what to bring before attending your screening.
Required identificationReview
Service instructionsRead
View visit details
Your appointmentReady for your visit
Keep your location and visit details together for check-in.
Collection siteSelected
Appointment detailsReview
View appointment
Connected Scheduling, from Order to Result
Order & Invite
Choose the service for the role, confirm the program requirements, and send the candidate invitation.
Schedule & Collect
The candidate follows the location and visit instructions, then completes the assigned screening.
Review & Follow Up
Review released results and resolve the next action.
Results & Follow-Up
Every Status Has a Next Step
No-shows, provider issues, MRO review, and released results each call for a different next step.
- Scheduling
- The visit still needs to be arranged or completed.Candidate & scheduling team
- No Shows / Provider Failures
- The visit was missed or a provider issue interrupted the case. Confirm the next step with IDC.Case owner & IDC support
- MRO Review
- A Medical Review Officer is reviewing the drug test before result release.Medical Review Officer
- Needs Review
- A case requires attention. Open the case to review its context and next action.Assigned reviewer
- Complete
- Review the released result and follow your program's decision process.Authorized employer reviewer
Program Controls, Keep Every Case Moving
Focus Your Queue
Filter by status or owner and search for a screening case.
See Case Ownership
Identify the person responsible for each case.
Follow the Next Action
Open Candidate Quickview to see the current task.
Which tests and health services are available?
IDC coordinates non-DOT drug testing, DOT program requirements where applicable, alcohol testing, and occupational-health services. Confirm the specific panel or examination and location before ordering.
How does a candidate find a location?
Available locations depend on the assigned service. Candidates should use the location and appointment options provided with their request and confirm the site performs that service.
When will results be available?
Timing depends on scheduling, collection, laboratory processing, and any additional review. A completed visit is not the same as a released result.
What if a candidate misses an appointment?
Contact IDC or the provider promptly to confirm whether a new appointment or authorization is needed. A missed visit is not automatically rebooked.
Where can employers review results?
Authorized users can follow case status and review results when released. Candidate Quickview shows operational progress without restricted clinical details.
How is a program priced?
Pricing depends on the services selected, locations, and expected order volume. Request a program quote.